IT Systems Analyst

Work Location: San Luis Obispo, CA
Full Time Exempt
40-hour work week on premises
Additional hours may be required to support development or production goals.

About the position:
Edge Autonomy is seeking an onsite IT Systems Analyst who will support local and remote infrastructure in a rapidly growing IT and manufacturing environment.
Duties Include: The following job functions are a basic requirement but are not limited to and may be assigned other duties.
• Deployment and support of physical and cloud-based server and networking hardware
• Maintain, monitor, troubleshoot, and optimize IT infrastructure in hybrid environments at multiple sites
• Track, route, and redirect problems to correct resources
• Follow up with customers, provide feedback and see problems through to resolution
• Ensure proper recording, documentation, and closure of tickets
• Identify procedure modifications or improvements and implement
• Managing technical documentation
• Work with and coordinate IT vendors
• Additional hours may be required to support development or production goals

Special Requirements:
• U.S. Citizen required, per ITAR definition

ITAR Requirement:
This position requires access to information that is subject to compliance with the International Traffic Arms Regulations (“ITAR”) and/or the Export Administration Regulations (“EAR”). In order to comply with the requirements of the ITAR and/or the EAR, applicants will be asked to provide specific documentation to verify U.S. person status under the ITAR and the EAR. A “U.S. person” according to their definition is a U.S. citizen, U.S. lawful permanent resident (green card holder), or protected individual such as a refugee, or asylee. See 22 CFR § 120.15. Some positions will require current U.S. Citizenship due to contract requirements.

Required Qualifications:
• U.S. Persons, I-9 Requirements
• 7 – 10 years of experience in IT systems deployment and administration
• Experienced working in and managing Microsoft enterprise environments (Windows workstations/servers, Microsoft 365, Azure).
• Experienced with deploying and supporting VMware ESXi infrastructure
• Have implemented and supported disaster recovery infrastructure
• Have used and supported SIEM solutions
• Hands on experience with diverse PC computer systems and networking technologies (eg. Wi-Fi, VLAN, VPN, VOIP, 802.1x, MFA, etc.)
• Proficiency in English
• Excellent written and verbal communication skills
• Strong client-facing and communication skills
• Customer service orientation
• Ability to get Comptia Security+ certificate within 6 months of starting position
• Familiarity with Personal Protective Equipment
• The ability to follow verbal and written procedures, good communication skills
• Keeps quality in mind, attention to detail
• Able to work cooperatively on a team

Preferred Hiring Requirements/Qualifications:
• Performed IT systems hardening to STIG and NIST 800-171 standards
• Experience working in DOD IT environments

Hiring Requirements:
• If an offer of employment is extended, a background check is required, and the Offer of Employment is contingent on the results.
• Based on our work requirements, applicants must comply with NOFORN security classification.

Edge Autonomy Benefits
• Medical Insurance, including vision coverage
• Dental Insurance
• Paid vacation
• Paid holidays
• Paid sick time

Edge Autonomy is an Equal Opportunity Employer
Edge Autonomy, Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.
All job requirements are subject to possible revision to reflect changes in the position requirements or to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a threat or risk to the health and safety of themselves or other employees. This job description in no way states or implies that these are the only duties that will be required in this position. Employees will be required to follow other job-related duties as requested by their supervisor/manager (within guidelines and in compliance with Federal and State Laws).

Continued employment remains on an “At-Will” basis.

A Note on Our Response to COVID-19 (and Contagious Diseases)
Our workplace requires that all employees be fully vaccinated for COVID-19. Persons with documented medical issues or sincerely held religious beliefs will be reasonably accommodated in accordance with applicable law. Employment is contingent upon proof of vaccination or exemption.
Edge Autonomy is committed to providing a safe and healthy workplace for our employees. While we continue to meet our commitments to delivering the highest quality product to our customers, the health, safety, and well-being of our employees and their families remain our top priority. As the situation evolves, so does our plan. Not only are we following all CDC, state, and local guidelines, but we’re taking precautions to reduce the spread of COVID-19 or new variance outbreaks. We remain vigilant and will continue to be proactive in keeping our community safe.

Veterans Status
To our veterans and separated service members, you are at the forefront of our minds as we recruit top talent to join Edge Autonomy. The skills you’ve gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Edge Autonomy seeks such skilled and qualified individuals to share our mission where you’ll join a cohort of others who have chosen to call Edge Autonomy home.
Edge Autonomy supports our military and will compensate up to 80 hours of reservist/active duty for our employees.

ADA
The physical demands described here are representative of those that must be met by the candidate to successfully perform the essential functions of this job. Most work is performed in enclosed buildings. This position is primarily housed in a temperature-controlled office. While performing the duties, the candidate is frequently exposed to computer terminals, sitting, and standing for long lengths of time. Frequent and prolonged periods of time looking at a computer screen. Walking, standing, stooping, kneeling, sitting, and bending during each workday. The vision requirement includes close vision, distant vision, and computer vision. Dexterity of hands and fingers to operate a computer keyboard. Carrying up to 50 pounds. PPE for production, as well as PPE for Covid and infectious diseases, include a facial mask, and protective gloves as necessary. These ADA requirements are not inclusive of the performed and responsibilities to be held by the candidate.

About Edge Autonomy

Edge Autonomy is a leader in providing innovative autonomous systems, advanced optics, and resilient energy solutions to the US Department of Defense, the US Federal Civilian Agencies, allied governments, academic institutions, and commercial entities. Edge Autonomy draws on a 34+ year history of aerospace engineering, advanced manufacturing expertise, and technologically advanced manufacturing.

With our headquartered in San Luis Obispo, CA and key production capabilities abroad, Edge Autonomy’s 300+ team members can deliver results at home and abroad. Learn more at EdgeAutonomy.io.

Apply for an Opportunity

Name(Required)
Email(Required)
Please indicate which position you're applying for:
Drop files here or
Max. file size: 50 MB.
    This field is for validation purposes and should be left unchanged.